Internal and External Use of Digital Clones of Executives and Business Leaders

We delivered support for generating "digital clones" that reproduce the "knowledge" of executives and business leaders — their character, values, career, and domain expertise — along with their appearance and voice, and for applying these clones to communications both inside and outside the company. By combining generative AI (LLM) with voice synthesis and video-analysis technology, we established a system in which the principal's avatar responds via messages and dialogue. We provided an environment in which employees could ask the executive questions and seek advice at any time, enabling the transmission of management philosophy and know-how. In addition, the clone — unconstrained by physical limitations — also handles and supports external activities such as sales work, meetings, and presentations, addressing the resource gap of busy executives and establishing a structure that prevents lost opportunities.

[Challenges]

• The executive's thinking and know-how needed to be retained within the company (the wisdom that sustains the business's continued success had to be returned to the company)
• Casual questions and consultations were not easy (there was no means other than the executive themselves to resolve the questions employees held)
• Personal-time constraints applied to the actual executive (meetings and seminars required coordination with the individual themselves)

[Results]

• Generated digital clones of executives and business leaders (appearance and voice are reproduced, enabling interactive communication)
• Digital clones are reachable around the clock, 24/7 (employees can ask questions and consult the digital clone in any situation)
• Digital clones perform in sales, meetings, and presentations (whereas people face location and resource constraints, the clone works tirelessly and at any time)