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AI-BPO Service

Don't add headcount — build operations that run with fewer people

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Solutions

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Success stories

When veterans leave, operations grind to a halt. Hiring is difficult, and outsourcing only inflates costs while letting know-how leak outside. Our AI-BPO Service solves these challenges.

Enabling Evolution into an AI-Native Organization

Framework Grounded in Practical Experience

We have codified insights from supporting AI implementation at more than 100 companies. Our team — well-versed in both success patterns and failure factors — delivers outcomes on the shortest possible path.

ROI-Focused Approach

Rather than leading with technology, we work backwards from business impact. We design a roadmap that executive leadership can stand behind by clarifying ROI upfront, and we implement while eliminating unnecessary cost. What enableX prioritizes is not system development — it is management transformation.

Beyond Surface-Level, High-Cost AI Adoption

We combine the proposal strength of a consulting firm with the development capability of a systems integrator, delivering end-to-end coverage from business strategy formulation through implementation of advanced AI technologies. As an AI-native firm that applies the latest technologies internally, we support clients with proven technology and know-how — not theoretical concepts — to build businesses that create real value.

Making "running with fewer people" the new baseline for every industry

Break free from hiring shortages, veteran dependence, and outsourcing reliance. Beyond temporary project-based improvements — we co-operate the business with you, structurally transforming operations through AI × Operations.

AI-BPO Results

Outcomes and results delivered through real projects.

Global Consumer-Goods Manufacturer
5JPY 100 million

Digital Ad Operations Integration and Optimization Project

In the marketing function, we integrated the "strategy, operations, organization, and procurement" of web advertising that had been optimized in silos by each division, and supported the transition to an enterprise-wide "One Team" structure. With the objective of maximizing advertising ROI, we developed a common customer journey and integrated KPI, executed data-driven budget-allocation optimization, and delivered requirements definition and operating-model design for elevated agency management. We created cost-rationalization potential at the order of approximately JPY 500 million and built the foundation to establish a reinvestment cycle for expanding new-customer reach.

Leading Consumer Goods Manufacturer
3x

Strengthening Digital Engagement with Heated Tobacco Users

From strategy development in coordination with global headquarters to the establishment of a high-velocity improvement cycle powered by daily data analysis and partner acquisition, we delivered end-to-end support that expanded the user base and improved engagement.

Leading Telecommunications Company
300万PV

Expanding Digital Touchpoints with Younger Audiences

From the upstream work of business and brand strategy through to site development and operations and complex coordination across multiple internal and external stakeholders, we delivered hands-on, end-to-end support for expanding the customer base among younger audiences

Chukyo TV Broadcasting Co., Ltd.

Breaking the Conventions of the TV Industry: Launching a Digital Marketing Organization and Driving DX Strategy for the Era of "Individualized" Ratings — Chukyo TV Broadcasting Co., Ltd.

From the inception of the Digital Marketing Group launched in 2023, we provided end-to-end support — from DX strategy development through to execution. Aiming to renew marketing methods amid the shift from household ratings to individual ratings, we delivered the strategy roadmap, weekly hands-on engagement, and the introduction of a quantitative effect-validation mechanism leveraging "TVBridge Ads." Combining an outside perspective unbound by the conventions of the TV industry with solid industry knowledge, we are driving knowledge embedment within the organization and the build-out of a medium- to long-term marketing foundation.

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